gasHelp
CSENDE
Getting started
  • Welcome to the gas knowledge base
  • What gas is and what it is for
  • Completing registration from an invitation
  • First login
  • First steps after logging in
  • Finding your way around the interface
  • First-setup checklist
Customer account and team
  • Customer account and user account
  • Switching between customer accounts
  • Customer account profile
  • Users and roles in a customer account
  • Accepting an invitation to a customer account
  • Subscription and plans
  • Limits and their usage
  • Logo and print settings
Connecting services
  • How linking services works
  • Connecting a Meta account
  • Connecting a Facebook page
  • Connecting an Instagram profile
  • Connecting a Meta Ads ad account
  • Connecting a Google account
  • Connecting a YouTube channel
  • Connecting a Google Ads account
  • Connecting a Google Analytics property
  • Connecting a TikTok account
  • Connecting a Pinterest account
  • Linking a Sklik account
  • Linked accounts of a customer account
  • Restoring a connection after access expires
  • Missing permission for a profile
  • Unlinking a service or profile
  • How often data is updated
  • Who linked the account and why you cannot see it
Working with data
  • Overview
  • Selecting a period and comparison
  • Working with graphs
  • Working with tables
  • Exporting data to CSV and Excel
  • Printing a page and saving it as PDF
  • Quick search
  • Using gas on a phone and tablet
  • Appearance and language of the application
Social networks
  • Facebook in gas
  • Instagram in gas
  • TikTok in gas
  • YouTube in gas
  • Pinterest in gas
  • Glossary of metrics
Advertising and web
  • Meta ads in gas
  • Google Ads in gas
  • Sklik in gas
  • Google Analytics in gas
  • Currency and spend conversion
Campaigns, goals and measurement
  • What campaigns are for
  • Creating a campaign
  • Campaign detail
  • What goals are for
  • Creating a goal
  • Tracking and editing goals
  • What custom measurement is for
  • Setting up a custom measurement
Reports
  • What reports are for
  • Creating a report step by step
  • Report sections and their content
  • Scheduled report generation
  • Report delivery and recipients
  • Report archive
  • When a report is missing or incomplete
Media monitoring
  • What media monitoring is for
  • Managing monitored phrases
  • Overview of mentions and media
Tourism
  • The tourism module: who it is for and what it contains
  • Destination management settings
  • Tourism data and indicators
  • Destination comparison
  • Map
  • Subject ratings in a destination
  • Tourism report
Notifications
  • Notifications in the application
  • Notification settings
Account and security
  • User profile
  • Password and login methods
  • Forgot password
  • Trusted device and how long you stay signed in
  • Active sessions and devices
  • Privacy and personal data
  • Account deletion and restoring your account
Troubleshooting
  • I cannot see any data
  • Numbers differ from Facebook or Google
  • Network access has expired
  • Feature not available
  • Contacting support
Help / Reports
Categories

Reports

Creating a report, its sections, scheduled generation, delivery to recipients and the archive.

What reports are for

Learn what a report is in gas, what the finished PDF looks like, how it differs from printing a page and what you need in order to have a report created.

Creating a report step by step

Walk through the whole report form from the name to saving, and learn what gas will not let you save and why.

Report sections and their content

After reading this you will know what types of sections a report offers, what each of them contains and which one to include in your own report.

Scheduled report generation

Learn how to switch on automatic report generation, which period the report covers and on which day it is created, how to recognise the state of a run, and what to do when the report does not arrive.

Report delivery and recipients

Find out who gets a finished report and how, how to add recipients to a report and how to choose for yourself which reports you want to receive by email.

Report archive

Find older generated documents in the archive, download them or share them with a link, and learn how long they stay in gas.

When a report is missing or incomplete

Find out why a report was never created, why a section is missing from it or why the numbers do not match, and learn what to do about it.
gas
Contact us