gasHelp
CSENDE
Getting started
  • Welcome to the gas knowledge base
  • What gas is and what it is for
  • Completing registration from an invitation
  • First login
  • First steps after logging in
  • Finding your way around the interface
  • First-setup checklist
Customer account and team
  • Customer account and user account
  • Switching between customer accounts
  • Customer account profile
  • Users and roles in a customer account
  • Accepting an invitation to a customer account
  • Subscription and plans
  • Limits and their usage
  • Logo and print settings
Connecting services
  • How linking services works
  • Connecting a Meta account
  • Connecting a Facebook page
  • Connecting an Instagram profile
  • Connecting a Meta Ads ad account
  • Connecting a Google account
  • Connecting a YouTube channel
  • Connecting a Google Ads account
  • Connecting a Google Analytics property
  • Connecting a TikTok account
  • Connecting a Pinterest account
  • Linking a Sklik account
  • Linked accounts of a customer account
  • Restoring a connection after access expires
  • Missing permission for a profile
  • Unlinking a service or profile
  • How often data is updated
  • Who linked the account and why you cannot see it
Working with data
  • Overview
  • Selecting a period and comparison
  • Working with graphs
  • Working with tables
  • Exporting data to CSV and Excel
  • Printing a page and saving it as PDF
  • Quick search
  • Using gas on a phone and tablet
  • Appearance and language of the application
Social networks
  • Facebook in gas
  • Instagram in gas
  • TikTok in gas
  • YouTube in gas
  • Pinterest in gas
  • Glossary of metrics
Advertising and web
  • Meta ads in gas
  • Google Ads in gas
  • Sklik in gas
  • Google Analytics in gas
  • Currency and spend conversion
Campaigns, goals and measurement
  • What campaigns are for
  • Creating a campaign
  • Campaign detail
  • What goals are for
  • Creating a goal
  • Tracking and editing goals
  • What custom measurement is for
  • Setting up a custom measurement
Reports
  • What reports are for
  • Creating a report step by step
  • Report sections and their content
  • Scheduled report generation
  • Report delivery and recipients
  • Report archive
  • When a report is missing or incomplete
Media monitoring
  • What media monitoring is for
  • Managing monitored phrases
  • Overview of mentions and media
Tourism
  • The tourism module: who it is for and what it contains
  • Destination management settings
  • Tourism data and indicators
  • Destination comparison
  • Map
  • Subject ratings in a destination
  • Tourism report
Notifications
  • Notifications in the application
  • Notification settings
Account and security
  • User profile
  • Password and login methods
  • Forgot password
  • Trusted device and how long you stay signed in
  • Active sessions and devices
  • Privacy and personal data
  • Account deletion and restoring your account
Troubleshooting
  • I cannot see any data
  • Numbers differ from Facebook or Google
  • Network access has expired
  • Feature not available
  • Contacting support
Help / Account and security
Categories

Account and security

User profile, password, sign-in methods, active sessions, privacy and account deletion.

User profile

Find out where to change your name and the application language in gas, what switching the language changes and why you will not find your login e-mail in the profile.

Password and login methods

Change your password in gas and set up or remove login with Google, Meta and Apple, including the difference from linking an account for data.

Forgot password

Set a new password using the link sent to your email, and learn what to do when the email does not arrive or the link no longer works.

Trusted device and how long you stay signed in

Find out what the question "Do you trust this browser?" means, which answer to pick on your own device and which on a shared one, and how to change your answer later.

Active sessions and devices

Find out everywhere you are logged in to gas, recognise your current session and log out individual devices or all of them at once.

Privacy and personal data

Find out what data **gas** keeps about you, how to download it, how to manage optional consents, how to revoke the access you granted to a social network, and where to write when you need a correction or deletion.

Account deletion and restoring your account

Schedule the deletion of your user account, understand what happens during the grace period, and restore the account again if you need to.
gas
Contact us