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Getting started
  • Welcome to the gas knowledge base
  • What gas is and what it is for
  • Completing registration from an invitation
  • First login
  • First steps after logging in
  • Finding your way around the interface
  • First-setup checklist
Customer account and team
  • Customer account and user account
  • Switching between customer accounts
  • Customer account profile
  • Users and roles in a customer account
  • Accepting an invitation to a customer account
  • Subscription and plans
  • Limits and their usage
  • Logo and print settings
Connecting services
  • How linking services works
  • Connecting a Meta account
  • Connecting a Facebook page
  • Connecting an Instagram profile
  • Connecting a Meta Ads ad account
  • Connecting a Google account
  • Connecting a YouTube channel
  • Connecting a Google Ads account
  • Connecting a Google Analytics property
  • Connecting a TikTok account
  • Connecting a Pinterest account
  • Linking a Sklik account
  • Linked accounts of a customer account
  • Restoring a connection after access expires
  • Missing permission for a profile
  • Unlinking a service or profile
  • How often data is updated
  • Who linked the account and why you cannot see it
Working with data
  • Overview
  • Selecting a period and comparison
  • Working with graphs
  • Working with tables
  • Exporting data to CSV and Excel
  • Printing a page and saving it as PDF
  • Quick search
  • Using gas on a phone and tablet
  • Appearance and language of the application
Social networks
  • Facebook in gas
  • Instagram in gas
  • TikTok in gas
  • YouTube in gas
  • Pinterest in gas
  • Glossary of metrics
Advertising and web
  • Meta ads in gas
  • Google Ads in gas
  • Sklik in gas
  • Google Analytics in gas
  • Currency and spend conversion
Campaigns, goals and measurement
  • What campaigns are for
  • Creating a campaign
  • Campaign detail
  • What goals are for
  • Creating a goal
  • Tracking and editing goals
  • What custom measurement is for
  • Setting up a custom measurement
Reports
  • What reports are for
  • Creating a report step by step
  • Report sections and their content
  • Scheduled report generation
  • Report delivery and recipients
  • Report archive
  • When a report is missing or incomplete
Media monitoring
  • What media monitoring is for
  • Managing monitored phrases
  • Overview of mentions and media
Tourism
  • The tourism module: who it is for and what it contains
  • Destination management settings
  • Tourism data and indicators
  • Destination comparison
  • Map
  • Subject ratings in a destination
  • Tourism report
Notifications
  • Notifications in the application
  • Notification settings
Account and security
  • User profile
  • Password and login methods
  • Forgot password
  • Trusted device and how long you stay signed in
  • Active sessions and devices
  • Privacy and personal data
  • Account deletion and restoring your account
Troubleshooting
  • I cannot see any data
  • Numbers differ from Facebook or Google
  • Network access has expired
  • Feature not available
  • Contacting support
Help / Social networks
Categories

Social networks

What gas shows for Facebook, Instagram, TikTok, YouTube and Pinterest, and what the metrics mean.

Facebook in gas

After reading this you will know what each page of the Facebook section shows and what the numbers in it mean.

Instagram in gas

Find your way around every page of the Instagram section and learn what each metric means and why some data is missing.

TikTok in gas

Find your way around the pages of the TikTok section, read the profile metrics and the numbers for individual videos, and learn where they come from and why older history is missing.

YouTube in gas

Walk through every page of the YouTube section, from the overview to subscribers, views and watch time all the way to the video table and the detail of a single video, and you will know what each number means.

Pinterest in gas

Get your bearings in the Pinterest section: what the profile overview shows, what you find for individual pins and how to read the advertising part.

Glossary of metrics

Find out what each metric in gas means, how it differs from the one it is easily confused with, and why identically named numbers from different networks cannot be added together.
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